PKTC - Software Updates, Upgrades, and Compatibility Notes

Types of Updates and Upgrades Offered:

There are two kinds of update to software, called major and minor version respectively. We offer major version updates for a fee and minor version updates for free. You must be a registered user of our software to obtain any kind of update. Minor updates to our software contain either fixes to bugs or improvements. We send these updates out regularly. We go out of our way to fix problems and send out a new minor version with the fix. However, the only way to hear about these minor updates is to register your software purchase with us.

Major updates are usually released once a year or so. These updates contain many new features and improvements. Again, the only way to hear about them is to register your software purchase with us.

Registration has significant benefits:

If you don't register with us after purchasing your software, you don't get the free updates. Besides minor and major updates, we also send out information related to the software and to Tibetan Buddhist studies. All registered users of our software receive this information. For example, our translation committee has started a program of distributing free Tibetan texts for use with our software. All registered users of our software receive notifications about this and related items. The only way to hear about them is to register your software purchase with us. We never give out the addresses of people who have registered. So, if you are a valid purchaser of our software but have not registered with us, please do it now! Send an e-mail using the link at the bottom of the page with information about what you purchased, from whom, and when. We will register you and provide you with information by return e-mail about possible upgrades, both free and paid-for, and free texts and other reference works that are available to you.

Join Our List to Get All News:

The best way to stay abreast of news about the software, and especially of updates, is to join our Padma Karpo Translation Committee list at Yahoo. We post all notifications about updates and full information about new features, fixes, and changes in the software on the list. You can post questions there, too. You can also ask questions about Tibetan language, Buddhist studies, and so on. Note that the list is moderated so there is no spam or garbage posted. We do notify all registered users of updates by e-mail but because of the preponderance of spam and problems on the internet, this is not always effective. Therefore, we strongly recommend that users join the list just mentioned.

Compatibility: Windows:

Versions 3, 4, and 5 of TibetDoc and TibetD Reader for Windows run in all versions of Windows up to and including Windows XP but will not run in Vista or Windows 7. If you have one of these versions and shift to Vista or Windows 7, you will need to upgrade to version 5.2+ of the program. You will also need to upgrade your Tibetan fonts and we will help you to do that on request.

How will you know if you have the wrong fonts with version 5.2+ of the software? With TibetDoc or TibetD Reader started, press Ctrl+W to get the font character window, then look at position number 129 of the Tibetan font on the window, such as Tibetan Machine. If you can see the "spya" letter, your fonts are up to date. If not, you have old fonts installed and should update them. Download the Tibetan Machine fonts from this site’s download page and replace your Tibetan Machine fonts with the ones in the package. If you are using one of our better quality fonts, such as Tibetan Calligraphic, Classic, Chogyal, or Dzongkha, you will need to contact us to purchase the update.

How to get Updates:

	TibetDoc for WINDOWS	Updates are available. The latest version is 5.24, released in January, 2012. It is a free update for users with version 5.230 and above and a paid-for, major upgrade for users with versions less than 5.230. The version number of your current program is shown on the splash screen when the program starts or can be found by looking under "Help, About" when the program has started. The cost of an update can be seen on the prices page or by pressing the purchase update button below and looking at the shopping basket price. Updates are only provided to registered users. You must have a valid copy of our software installed and must have registered that with us. If you have both then use the buttons above to do your update. If you have a pirated copy (there are plenty of you, we know) or have a valid copy but have not registered it with us, the update purchased through the link above will not work!
	TibetD Reader for WINDOWS	This product is now free. The latest version is always available here.
	The Illuminator Tibetan-English Dictionary for WINDOWS	The dictionary is constantly being developed and improved. Updates are available only from us and in two ways. You can either purchase a one time update at any time or you can purchase a lifetime subscription. NOTE: When you make your initial purchase of the dictionary, it comes with TibetD Reader. Subscriptions and one-time updates to the dictionary do not include updates to TibetD Reader. These updates must be obtained separately from us. The latest version is 5.19, released on January 1st 2011. New editions are released at six monthly or yearly intervals. The version number is not the version number of the TibetD Reader software used to read the dictionary. The version number is found on the first page “TITLE” of the dictionary when the dictionary is started. The cost of a one-time update and lifetime subscription can be seen on the prices page. Updates and lifetime subscriptions to the dictionary can be purchased here. If you are a valid, registered user wanting an update, then use the buttons above to purchase an update or subscription.
	TibetD Reader for MACINTOSH and LINUX	The current version of the Reader is 2.02. Version 2 is cross-platform compatible with both Macintosh OSX and Linux GTK+ 2.0+. Version 2.0 has full support for unicode. It reads, searches, and so on dictionaries both with transliterated Tibetan and actual Tibetan script. Updates to version 1.0 are done by making a new purchase. If you have not used the software before but would like to use it with these new developments, you can purchase the Mac / Linux versions of any of the three dictionaries that come with this software • here.
	The Illuminator Tibetan-English Dictionary for MACINTOSH and LINUX	The Illuminator dictionary for the Macintosh is the same dictionary as for Windows, meaning that the contents are the same. However, we do not produce updates for the Macintosh Illuminator at regular intervals the way that we do for the Windows Illuminator. We also do not have a subscription update program for the Macintosh. The latest version of the Macintosh Illuminator is 5.15 released in October 2010. If you have an older version and want a newer one, purchase a new dictionary • here.

A final reminder that we offer minor version updates with fixes and improvements for free. If you have purchased a copy of our software, but have not registered, please contact us by e-mail (use the icon at the bottom of the page). When we receive your e-mail, we will register you and provide you with the latest version of any software titles that you are entitled too. Contact us if you have any queries.

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